Welcome to the Terms & Conditions page mbi44. This document sets out all the rules, rights, and responsibilities that are binding on you as a user of our platform. Please read this document in full carefully before registering or using any services offered by mbi44. By registering or continuing to use this platform, you are deemed to have read, understood and agreed to all the terms stated here.
Six core principles that underpin the relationship between mbi44 and each of its users
mbi44 is committed to operating all games fairly. The RTP value for each game is clearly stated, and all terms in this document are written in plain language with no hidden catches.
Your personal data at mbi44 fully protected with 256-bit SSL encryption. We do not share your information with third parties without your consent. Read Privacy Policy ours for full details.
All deposits and withdrawals at mbi44 processed through secure, certified payment channels — Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow and FPX. No hidden fees on any transaction.
Every promotion and bonus at mbi44 has clearly stated terms for every offer — bonus value, rollover rate, claim period and eligible games. No changes to terms without prior notice.
mbi44 provides tools to help you play responsibly — deposit limits, session time limits and self-exclusion. Player well-being is our non-negotiable priority.
Team mbi44 is available to assist you 24/7 via live chat. Any disputes relating to these terms will be resolved fairly, transparently and within a reasonable timeframe through a clear process.
This Terms & Conditions document ("Terms") constitutes a legally binding agreement between you ("User" or "Member") and mbi44 ("Platform", "We", "Company"). These Terms govern your entire use of the website, services, games and all content provided by mbi44 at the domain https://mbi44.run and all associated subdomains.
By registering an account, making a deposit, using any game or service, or simply browsing the platform mbi44, you expressly and irrevocably agree to be bound by these Terms, our Privacy Policy, and any additional rules relating to specific games or promotions that may be published from time to time.
If you do not agree with any part of these Terms, please discontinue use of the platform mbi44 immediately. Your continued use of the platform following any changes to these Terms constitutes your acceptance of those changes.
Important: These Terms are written in Malay for the convenience of Malaysian users. In the event of any dispute regarding interpretation, the Malay version shall serve as the primary reference. mbi44 reserves the right to amend these Terms at any time by providing reasonable notice to users.
To use the platform mbi44, you must meet all of the following eligibility requirements at all times:
mbi44 reserves the right to request proof of identity and age at any time. Failure to provide the required documents within the specified timeframe may result in your account being suspended or terminated. Any winnings accumulated during a pending verification period will be withheld until the process is complete.
Age Verification: mbi44 uses an automated age verification system during registration. Users suspected of being underage will be required to submit a valid proof of identity (MyKad or passport) before their account is fully activated.
Each user is permitted to have one (1) account only at mbi44. Holding multiple accounts under the same individual is a serious breach of these Terms and may result in the immediate termination of all associated accounts and forfeiture of all balances held within them.
mbi44 is not liable for any losses arising from unauthorised access to your account due to your own negligence in safeguarding your login credentials. That said, we will assist you in investigating and securing your account promptly, provided the incident is reported without delay.
To ensure security and compliance with industry standards, mbi44 may require users to undergo a Know Your Customer (KYC) process from time to time. This may involve submitting a copy of your MyKad, bank statement or recent proof of address. This process is an industry standard and is designed to protect all users.
All deposits at mbi44 must be made using a payment method registered in your own name. Deposits from third parties are strictly prohibited and may result in your account being suspended pending investigation.
mbi44 supports the following local Malaysian payment methods:
| Payment Methods | Minimum Deposit | Processing Time | Fees |
|---|---|---|---|
| Touch 'n Go eWallet | RM 20 | Instant (≤60 seconds) | None |
| GrabPay | RM 20 | Instant (≤60 seconds) | None |
| Boost | RM 20 | Instant (≤60 seconds) | None |
| ShopeePay | RM 20 | Instant (≤60 seconds) | None |
| DuitNow | RM 20 | Instant (≤60 seconds) | None |
| FPX (Maybank2u / CIMB Clicks) | RM 20 | Instant (≤60 seconds) | None |
All deposits are processed in Malaysian Ringgit (RM). mbi44 does not accept deposits in foreign currencies. Any attempt to deposit in a currency other than RM will be automatically rejected. Funds will be credited to your account within 60 seconds of the transaction being confirmed by the payment provider.
Withdrawals at mbi44 must be made to the same payment method used for your deposit, or to a method registered in your name. This is a standard security measure to prevent money laundering and fraudulent activity.
Important Withdrawal Notice: mbi44 reserves the right to hold withdrawals for investigation purposes if there are signs of suspicious activity, including but not limited to abnormal betting patterns, unusual multiple withdrawal attempts, or incomplete KYC verification. Users will be notified of any withdrawal hold within 24 hours.
All bonuses and promotions offered by mbi44 is subject to the specific terms and conditions stated alongside each offer. The following general terms apply to all promotions mbi44 unless otherwise stated:
A rollover or wagering requirement is the total amount you need to wager before winnings from a bonus can be withdrawn. Example: A RM 100 bonus with a 15x rollover means you must wager RM 1,500 on eligible games before any winnings can be withdrawn. All rollovers at mbi44 calculated on the total bonus amount received (not deposit + bonus) unless otherwise stated.
| Bonus Type | Typical Rollover | Claim Period | Eligible Games |
|---|---|---|---|
| First Deposit Bonus | 15x Bonus | 30 Days | All Games |
| Second Deposit Bonus | 20x Bonus | 30 Days | All Games |
| Free Spins | 30x Wagering | 7 Days | Selected Slots |
| Weekly Cashback | 1x Only | 7 Days | All Games |
| Sports Bonus | 8x Bonus | 30 Days | Sports Betting |
| Cashback VIP Platinum | 1x Only | 7 Days | All Games |
mbi44 reserves the right to modify, suspend or terminate any promotion at any time, with or without prior notice. Such changes will not affect bonuses that have already been claimed and are currently undergoing a valid rollover.
All games offered on the platform mbi44 — including slots, baccarat, blackjack, roulette, live casino, and Sports Betting — are subject to the specific rules stated within each game. The following general rules apply across all game categories:
The RTP value for each game at mbi44 is transparently stated on the relevant game information page. RTP is the expected percentage of total wagers that will be returned to players over the long term. For example, a game with a 97% RTP means that theoretically, for every RM 100 wagered, RM 97 will be returned to players over time. This is a statistical average and not a guarantee for any individual gaming session.
Game Fairness: All digital games at mbi44 use a Random Number Generator (RNG) that has been certified by independent international auditing bodies. For live casino games, real physical wheels and equipment are used and calibrated regularly to ensure full fairness.
Use of the platform mbi44 is intended for personal entertainment purposes only. The following actions are strictly prohibited and may result in account termination, forfeiture of balances, and legal action where applicable:
mbi44 reserves the right to investigate any account suspected of the above violations and to take whatever action it deems necessary, including suspending the account pending investigation. mbi44's decision in such matters is final.
You may close your account mbi44 at any time by contacting our customer support team via live chat or email at support@mbi44.run. Prior to account closure, all active bonuses will be cancelled and any outstanding rollover requirements will be forfeited. Your valid account balance (not subject to any restrictions) will be returned to you via your registered payment method within 5 working days.
mbi44 reserves the right to close, suspend or restrict any account at any time, with notice (or without notice in cases of serious violations), for reasons including:
mbi44 provides this platform "as is" and makes no express or implied warranties regarding its continuous availability, the accuracy of information, or the platform's suitability for any particular purpose. To the extent permitted by applicable law:
The collection, use, and protection of your personal data at mbi44 governed entirely by Privacy Policy ours, which forms part of these Terms and carries the same force. By accepting these Terms, you also agree to the terms set out in our Privacy Policy.
In short, mbi44 committed to:
Your data is never sold to advertisers or any third party. For full details on how we collect, store and use your data, please read our Privacy Policy full policy.
mbi44 reserves the right to amend, update or replace any part of these Terms at any time. When significant changes are made, we will notify users through one or more of the following methods:
You are responsible for reviewing these Terms periodically. Your continued use of the mbi44 after any amendment takes effect will be considered your acceptance of the revised terms. If you do not agree with any amendment, please stop using the platform and contact us to close your account.
If you have any questions, concerns or complaints regarding these Terms & Conditions or your use of the platform mbi44 in general, please do not hesitate to reach our team through the following channels:
Our support team operates 24 hours a day, 7 days a week. We are committed to responding to all live chat enquiries within minutes, and to email enquiries within 24 business hours. Formal complaints will be processed and responded to within 5 business days.
We have all been there — clicking "I Agree" without reading through lengthy terms that may contain important conditions. At mbi44, we understand that many users do not read through the entire terms document, which is why we have made every effort to keep our Terms & Conditions as clear and straightforward as possible. At the very least, the summary section at the top of this page outlines the most important things you need to know.
These Terms are more than just a dry legal document — they are an agreement between you and mbi44 that protects the rights of both parties. It outlines what you can expect from us, what we expect from you, and how we will handle situations that may arise while you are using our platform.
The online casino industry has long been criticised for using terms that are deliberately written in convoluted language, filled with fine print that makes it difficult for users to claim their winnings or make withdrawals. mbi44 takes a different approach — we believe that players who understand the terms are happier and more loyal players. Nothing is hidden, and no conditions are designed to prevent you from claiming what you are entitled to.
This does not mean every term will be to your liking — there are limits and rules that exist to keep the platform fair for all users. Rollover requirements for bonuses, for instance, do take time and effort to meet. This is not to inconvenience players, but to ensure bonuses are used for their intended purpose: to play and have fun, not simply to be taken as free money.
If you are unsure about any part of these Terms & Conditions, or if you believe a situation has not been addressed fairly under the existing Terms, do not hesitate to reach out to our customer support team mbi44. We are always happy to clarify, and if we feel that the current Terms are insufficient or unclear in any area, your feedback will be used to improve this document.
Remember — mbi44 is a platform built by players, for players. We have no interest in short-term gains through deceiving or misleading our users. Long-term trust is our most valuable asset, and we will not compromise it for momentary profit.
For more information on how we protect your privacy, please read Privacy Policy ours. For guidance on responsible gaming, please visit the Responsible Gaming ours. And if you have a question that isn't answered on this page, our FAQ we may have the answer.
This section forms part of our Terms — it is not optional, but obligatory
Each member mbi44 may set daily, weekly or monthly deposit limits through the account panel. These limits take effect immediately and require a waiting period before they can be increased.
Enable play-time reminders that will notify you when you have exceeded the session duration you set for yourself.
The option to self-exclude from the platform mbi44 for the duration you choose — from a single day to several months. No questions asked, no judgment.
mbi44 strictly enforces a minimum age requirement of 18 years through its verification system at registration and during periodic reviews.
Answers to the most frequently asked questions about our Terms
Once you have read and understood our Terms & Conditions, create a free account now and claim a welcome bonus of up to RM 1,000. Over 500 games are waiting for you at mbi44!
📧 Contact us: support@mbi44.run | 24/7 Live Chat Support | For users aged 18 and above only